Katherine identified her disability to be: hearing loss in both ears and came to VR as a self referral. When she came in she was already employed and hoping DVR would help her maintain her employment as she was having difficulties with her communication exchanges in the workplace. She was not able to hear verbal requests/instructions given and therefore struggled with follow through. She also experience a great deal of difficulty processing information. These struggles caused her to be reprimanded and she feared losing her job. Kathryn participated in a hearing exam, rehabilitation counseling and guidance, and DVR assisted in purchasing hearing aids for her to be able to communicate on the job.